Services

Small Office Support

Network Design and Installation
Server Installation and Support
Server Maintenance and Troubleshooting
Data Backup Services - local and cloud-based
Ransomeware prevention
New computer purchase configuration
Internet filter installation to prevent access to inappropriate websites
Office installation and support
Hard drive imaging for mission-critical computers
Shared Network Drive Installation
QuickBooks and Peachtree Support
Line-of-Business application support
Data Recovery Services
Malicious Software removal
Printer installation and troubleshooting
Multifunction/Copier support
Monthly Service Plans Available

Residential Support

Internet Connectivity Troubleshooting
Virus removal and protection
Secure wireless network installation and support
New computer purchase configuration
Wireless printer installation and support
Data transfer from old computer to new computer
Hardware and software Installations
Office installation and support
System upgrades including RAM and hard drives
System rebuilds after hard drive failure or virus infection
Data recovery for unbootable systems
Remote connection to fix your computer
Data backup services
VHS To DVD Video Conversion
Video editing services
Streaming video support (Netflix, Amazon, Roku, etc.)
Computer use training
Monthly Service Plans Available

Connectivity Support

Internet Connectivity and Troubleshooting
VPN Installation and Support
Remote Desktop support
Network Cable Installation, Troubleshooting, Replacement, and Termination
Wireless Network Setup and Troubleshooting
Network Printer installation and support
Network scanner installation and support
Multifunction troubleshooting
Dropbox installation and support

Data Recovery

OnSite Technology will make every effort to recover your data locally. However, if the drive is not spinning or if it is making loud noises, it very likely will have to be sent away to be serviced by data recovery specialists. In that event, I recommend Kroll Ontrack who is a world-wide market leader in the field.

Apple Support

Data Migration from Windows PC to Mac
Hard Drive Replacement
Apple Airport wireless router support
Operating System upgrades
Printer installation and troubleshooting
Application installation and troubleshooting
Malicious software removal
Boot Camp installation for full Windows support
Parallels installation for virtual Windows support
iPhone, iCloud, and Outlook integration
iPad support
Airprint support for printing from iPhones and iPads